CIVITAS essentials

Public Involvement (CIV11)

When considering the quality of urban mobility decisions, most CIVITAS cities involve a wide range of stakeholders in the measure development process. Through consultations, local communities are empowered and get a sense of ownership of results. At the same time, the level of interaction between decision makers and the target of their decisions is substantially increased, thus enhancing measure completeness, giving stakeholders a better understanding of the planned mobility measures and reducing later opposition to urban mobility. Involving the public has added value, but where to start?

In this e-course we explain what public involvement is and why you should involve the public and stakeholders. Step by step, we show you an approach for public participation, including evaluation.

After completing this e-course, you will be able to design your own participation process.
  • Course introduction
  • Block 1: What is public involvement?
  • What is public involvement?
  • Video participation process
  • Test block 1
  • Block 2: Why should you involve the public?
  • Why should you involve the public?
  • Case: City of Bonheiden: Public involvement as commandments for happiness
  • Test block 2
  • Block 3: Public involvement step-by-step
  • Public involvement step-by-step
  • Slideshow "Public involvement step-by-step"
  • Test block 3
  • Block 4: Techniques and methods
  • Techniques and methods
  • Test block 4
  • Block 5: Evaluate public involvement
  • Evaluate public involvement
  • Public involvement for special target groups
  • Case: Working with children
  • Case: People with reduced mobility
  • Block 7: Final test
  • Final test public involvement
  • The End
Completion rules
  • You must complete the test "Final test public involvement"
  • Leads to a certification with a duration: Forever